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Testimonials
Each and Every testimonial cited on this site was provided by individuals of their own free will and by those who have tried the service and/or the product and offered their true and honest opinions. All These testimonials were not solicited, and providers of these testimonials gain nothing as they were never compensated in the past, they are not being compensated in the present nor will they ever be compensated in the future.
Additional Testimonials
On some occasions, we may feature additional testimonials, which were generated and used by permission from leading online retailers such as Amazon.com, eBay and/or others.
Author Profile
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With more than 30 years in the bicycle industry, I have a strong background in bicycle retailing, sales, marketing and customer service. I have a passion for cycling and a dedication to excellence. As a manager, I worked diligently to increase my capabilities and responsibilities, managing up to eleven mechanics (at Palo Alto Bicycles) and later as a working partner in my own store.
As the shop owner of Spoke n’ Word Cycles in Socorro, NM, the success of the mission was my responsibility, which I pursued passionately since we opened in 2003 through the spring of 2011. I am adept at managing owned and loan inventory, preparing weekly & annual inventory statements, and managing staff. The role as managing partner also allowed me tremendous freedom. I used this personal freedom to become more deeply involved in my own advancement as a mechanic, to spearhead local trail building, and advocating for cycling both locally and regionally.
As a mechanic, I have several years doing neutral support, experience as a team mechanic, and experience supporting local rides, races, club events. I consistently strive to ensure that bicycles function flawlessly by foreseeing issues and working with the riders, soigners, coaches and other mechanics. Even with decades of experience as a shop mechanic and team mechanic, and continue to pursue greater involvement in this sport as a US Pro Mechanic, and UCI Pro Mechanic.
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